RCS Case Management
Case Management is a relationship-based service, similar to a counselling relationship. It is centered on the goals and values of the client – such as housing, education, social relationships, employment, volunteer work, and/or health related issues. After the initial assessment phase, the client and case manager develop a plan taking into account the client’s skills, strengths, deficits, resources and service requirements. The case manager provides assistance in obtaining and maintaining housing and/or direct skill teaching in the area of life skills. Assistance and support in activities of daily living, counselling and encouragement are offered to empower clients to attain their goals. In addition, referral, linkage and follow-up with needed and wanted supports and resources in the broader community are facilitated. Shared monitoring and evaluation of service plans and progress toward goals occurs on a continuous basis. Advocacy is also a central component of case management, on an individual and systemic level in order to ensure clients’ entitlements and service needs are met.
Case Management services at RCS are individualized, flexible, portable and not time-limited.
RCS Supportive Housing
Supportive Housing is safe clean affordable housing dedicated to providing a home to persons with lived experience of mental health and addiction issues with flexible supports available. Housing ranges from 24 hour high support in three separate buildings through individualized support provided either in congregate living or independent apartments. All units are rent geared to income or rent supplement. We are proud of the fact the 98% of our rooms are private accommodation with over 60% with private bathrooms and kitchens. Our independent units are in dedicated buildings with common space available creating a strong sense of mutual support and community amongst our members. Members living in these units can also receive community case management services.
We are proud members of the following associations:
Ontario Non-Profit Housing Association